Support through live chat!

The inriver Support Team does also provide help through Live Chat.

Live Chat will available weekdays between 08:00-22:00 UTC.

You find the Live Chat option in the bottom right corner in inriver or in the Community. It looks like: 

Agent available to Live Chat!	Live Chat is offline, but we continue to support you! Search among a vast selection of articles or, ask the community or, contact our support team by submitting a ticket.

How does it work?

• Live Chat will be available during business hours. During this time you can chat with us and ask us questions about the inriver solution. 
• You need to login to inriver Community to access the Live Chat. 
• We always appreciate and value your feedback. Share with is how we can approve to make your experience better. 

Recommended user behavior when using the Live Chat:

• We recommend that you continue to Search first to find the answer to your question. 
• If you cannot find what you are looking for, try asking the community or reach out to our Live Chat agents. 
• If your issue is more technical, then we recommend you to file a ticket with us so that we can investigate and support you further. 

Enjoy the Live Chat! and we look forward to chatting with you soon!

inriver Support Team