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Support through live chat!
The inriver Support Team does also provide help through Live Chat.
Live Chat will available weekdays between 08:00-22:00 UTC.
You find the Live Chat option in the bottom right corner in inriver or in the Community. It looks like:
|Agent available to Live Chat!
Live Chat is offline, but we continue to support you!
How does it work?
- Live Chat will be available during business hours. During this time you can chat with us and ask us questions about the inriver solution.
- You need to login to inriver Community to access the Live Chat.
- We always appreciate and value your feedback. Share with is how we can approve to make your experience better.
Recommended user behavior when using the Live Chat:
- We recommend that you continue to Search first to find the answer to your question.
- If you cannot find what you are looking for, try asking the community or reach out to our Live Chat agents.
- If your issue is more technical, then we recommend you to file a ticket with us so that we can investigate and support you further.
Enjoy the Live Chat! and we look forward to chatting with you soon!
inriver Support Team