Issues with entity icons and how to resolve them

There are a number of problems that can manifest from cached data. One of these problems that could happen in inriver is getting a wrong icon for a certain entity.

In order to get back the correct icons, all you need to do is a so called "hard Refresh" of your browser, or try accessing the system in Incognito mode (Private browsing mode).

In the links below there are tutorials that will help you on how to do a "hard refresh" and how to use the Incognito mode.

• More information on how to do a hard refresh in your browser.
• More information on how to use Incognito Mode in Chrome .
• More information on how to user Private browsing in Firefox.

If the problem persists, do not hesitate to reach us via Contact Support.