sections in the article
This article explains how to find and remove duplicate entities. It also explains how to prevent duplicates from being created despite the uniqueness flag being set.
You might have noticed that duplicate entities have been created in the system although the uniqueness flag has been set on the Field level in Control Center.
If duplicates have been created, inriver needs to implement a constraint to fix the issue.
- Locate any duplicates with the inriver Remoting or REST API.
- Delete the duplicates so that no duplicate entities exist in the system.
- Contact support to implement the constraint.
Good to know
This only happens in environments running on the old data layer. Once your environment has been migrated to the new data layer, this will no longer be an issue.