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Dear inRiver customers,
We know these are challenging times. We want to assure you that the inRiver organization is here for you. We are continuing to support your needs with the intent to have as little impact as possible in regard to our services and support. To make sure our teams are staying safe and well, we have fully enabled working from home and have put processes in place to make it as efficient as possible.
As a global organization, we have always used systems that allow us to collaborate with and stay in touch across distributed teams. We have been able to take advantage of these systems on a larger scale to further expand our capacity to support you.
In response to COVID-19, inRiver has implemented the following high-level strategies:
- 24/7 global monitoring of impacts related to the COVID-19.
- A temporary focus on virtual meetings, instead of in-person meetings and workshops.
- Implementation of mandatory travel restrictions.
- Work-from-home policy for all global inRiver offices.
For more information about our continuous support, please see our Global Support Business Continuity Plan.
CEO & CSO, inRiver