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This article explains how to check if you can access inriver from China.
The Chinese government blocks outgoing traffic routed through a central firewall. Depending on where the customer connects from, web traffic to inriver may be blocked.
It is imperative that potential customers/partners performs these checks from the customer location before considering using inriver.
There are a number of online firewall checkers that can be used to check inriver access from China. As mentioned before, it is imperative that potential customers/partners performs checks from the customer location before considering using the inriver solution.
Good to know
Content that currently isn't blocked by the China firewall may or may not become blocked in the future. inriver as a business and the inriver solution cannot affect the behaviour of the firewall in any way.
Potential customers/partners are themselves responsible for identifying a reliable online firewall checker. inriver cannot provide the link to one.
There is no published list of sites that are blocked from access in China, so independent tools have been made available to check if specific addresses are accessible. An example of such a tool would be: https://www.websitepulse.com/tools/china-firewall-test
The web portal is accessed through the standard HTTPS port 443, which is widely accessible from most locations.
Can you be more specific about "Firewall checkers". What ports are required to access the Web Portal?
Thanks Jonas, coincidentally I found the same site by googling and apparently the ports are open.
What we do not understand is why our China resources cannot access the Web Portal (the login fails) since 14/12/2020.
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