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This article explains what to do if you want to disable the download of an extension package.
Packages are disabled by inRiver, when requested to do so by a partner or customer. Partners and customers cannot not disable packages themselves.
A potential reason for disabling an extension package might be if a customer has more than one partner and a partner does not want a package and its content to be downloaded and decompiled by another partner.
How do I disable the download of an extension package?
If you want to disable the download of an extension package, submit a ticket to inRiver and specify in the subject what your request is about.