Track your submissions and messages in the Vendor portal

Use Submissions in the Vendor portal to track the product data changes you have submitted for review.

You can open submissions, check their status, review submitted changes, remove pending changes when available, and communicate with your vendor manager.

View your submissions

In the Vendor portal > Submissions,
do the following:
 

1. Use the status tabs to view submissions by status.
   The matching submissions are displayed.
    
2. Optionally, search for a submission by part number or description.
   The list is filtered based on your search.
    
3. Optionally, use the expand or collapse controls to show or hide submission card details.
    
4. Optionally, use Sort By to sort submissions by Entity or date, in ascending or descending order.

Open a submission

Submission cards show the details of each submission. A submission can contain changes to existing Entity Fields, Link changes, or new Entity data.

In Submissions,
do the following:

1. Find the submission you want to review.
    
2. Click the submission card header.
   The submission card expands and shows the submitted changes.

Depending on the submission, the card can show:

• The Entity name, Entity description, and submission date.
• A summary with the Entity image, change date, submitting user, and vendor name.
• Existing Entity Field changes, including the original value and new value.
• Link changes, including the source Entity, Link type, and target Entity.
• Fields included on a new Entity.

Manage pending changes

Some submissions show actions for editing or removing pending changes. These actions depend on the submission status and whether you created the submission.

• Use the edit action to edit Field data on existing Entity submissions, when the action is available.
• Use delete or remove to delete the full submission or individual change lines when the action is available.

Message types

VendorConnect has two message types in the Vendor portal:

Messages from conversations you are part of are shown as notifications in the page header.

Use submission messaging

Submission messages are shown on submission cards next to the related submission or change.

In Submissions,
do the following:

1. Find the submission or change you want to comment on.
    
2. Click the conversation icon.
   The message dialog opens.
    
3. Enter and send your message.
   The message is added to the conversation.

You can also access submission messages from the VendorConnect Messages page.

Review rejection messages

If a submission or change line is rejected, a message is added to the related conversation with the rejection reason.

The rejection reason can be a message entered by the vendor manager or an automated message if no reason was entered.

Use vendor messaging

Vendor messaging is used for conversations with your vendor manager that are not connected to a specific submission or submission line.

All users who are part of the vendor are notified when comments are added to the vendor conversation.

In the Vendor portal > Messages,
do the following:

1. Open Messages.
   The Messages page opens.
    
2. Use the message filter to show the vendor conversation.
   The vendor conversation is displayed.

Further reading

How to find products and enrich their data in the Vendor portal

Import product data in the VendorConnect Vendor portal

Upload vendor documents in the VendorConnect Vendor portal