Get started in the Vendor portal

The VendorConnect Vendor portal is where vendor users work with assigned product data, submit changes for review, track submissions, and communicate with vendor managers.

Supported browsers

The Vendor portal supports the following browsers:

• Google Chrome, standard and incognito
• Firefox
• Safari

Vendor portal overview

Use the Vendor portal to:

• Find assigned Entities with VendorConnect Quick Search, VendorConnect Query Editor, or VendorConnect Work Areas.
• Edit product data in VendorConnect Enrich.
• Upload images in the Media tab in VendorConnect Enrich.
• View and add linked Entities in the VendorConnect Includes and VendorConnect Included in tabs, if allowed.
• Import product data from a spreadsheet.
• Export assigned product data.
• Track submissions in Submissions.
• Send and receive messages.
• Upload vendor documents, if you have permission.

Find assigned work

You can find assigned Entities in several ways:

• Use VendorConnect Quick Search from the website header or from the VendorConnect Dashboard.
• Use VendorConnect Query Editor to search with more specific criteria.
• Use VendorConnect Work Areas to open focused lists of Entities that need attention.

VendorConnect Work Areas are shown on the VendorConnect Dashboard, below VendorConnect Quick Search. A VendorConnect Work Area can show a specific task list, such as Entities that require an image.

Edit product data

VendorConnect Enrich displays current Inriver product data and lets you edit the data you have permission to update.

VendorConnect Enrich contains the following tabs:

• Details, for text and other data Fields associated with the selected Entity.
• Media, for images associated with the selected Entity.
• Includes, for child Entities linked to the selected Entity.
• Included in, for parent Entities linked to the selected Entity.

When you make changes, they are listed under Active Changes. Saving the changes creates a submission that the vendor manager can review.

Import and export data

Use import when you need to create or update product data from a spreadsheet. The import wizard lets you select a file, configure imported Entity types, map spreadsheet columns to Fields, and start the import.

Use export to download assigned product data. You can export results from VendorConnect Quick Search, VendorConnect Query Editor, or a VendorConnect Work Area.

Track submissions

Use Submissions to review and manage your product information submissions.

The submission list lets you:

• View submissions by status.
• Search for a submission by part number or description.
• Expand or collapse submission cards.
• Sort submissions by Entity or date.

Submission cards show details about submitted Field changes, Link changes, and new Entity data.

Messages

VendorConnect has two types of messages:

• Submission messages, which are connected to a submission or a change on a submission.
• Vendor messages, which are general conversations between vendor users and vendor managers.

Messages from conversations you are part of are shown as notifications in the page header.

If a submission or change is rejected, the rejection reason is added to the related conversation. Rejection messages are highlighted in red.

Upload vendor documents

Vendor documents are files that are not related to a specific Entity in Inriver. Examples include certifications, NDAs, or other general documents associated with your company.

You can upload vendor documents from the new Entity menu in the header, if you have permission.

Further reading

Find and enrich product data in the Vendor portal

Import and export product data in the Vendor portal

Track your submissions and messages in the Vendor portal

Upload vendor documents in the Vendor portal