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After months of anticipation, the new Inriver UI is finally here - bringing a significant evolution of the Inriver platform experience. It’s a cleaner, task-focused experience that takes everything Inriver users rely on today and builds on it to help teams work faster, with greater clarity and less manual effort as product operations scale:
- Move through everyday product work intuitively with more guidance
- Spend less time searching, filtering, and switching tools
- Reduce manual steps through smarter views, workflows, and automation
- Create more consistent ways of working as operational complexity increases
All users are now able to opt-in to explore the new UI which becomes the default user experience from March 2, 2026. Find out more about activating the new UI in our FAQs.
Work Faster With a Task-Focused, Guided Inriver Experience
As product data volumes grow and teams expand across roles and regions, it becomes harder for users to stay oriented and focused on what matters most. The new Inriver UI is designed around how work actually gets done, pointing users towards essential product information management steps instead of asking them to manage screens, filters, and navigation.
Task- and role-focused views surface the most relevant entities, actions, and information based on what a user is responsible for at that moment. Collaborative workflows provide structure and clarity, helping users understand priorities, ownership, and next steps without constant manual setup.
The result is a more intuitive day-to-day experience where users can move confidently from task to task, complete work faster, and spend less time figuring out where to go next.
Reduce Manual Effort With Smarter Navigation, Views, and Automation
The new UI introduces a cleaner, more consistent layout with a unified left-side navigation rail and global header. Context-driven panels adapt dynamically based on what you’re working on, showing only the fields, actions, and links that are relevant in that moment - reducing visual clutter across the platform and lessening cognitive load for users.
Clear instructions remain visible while users work, reducing reliance on external documentation or extensive training. Repetitive steps that previously required manual filtering or navigation can now be automated or assisted, allowing teams to focus on higher-value work.
Together, these improvements help reduce setup and administration effort, leaving more time to enrich, validate, and publish product information.
Build Consistency and Confidence Across Teams and Markets
As organizations grow, consistency becomes just as important as speed. The new Inriver UI supports more predictable, repeatable ways of working across teams with different roles, experience levels, and locations.
New users can onboard faster thanks to clearer navigation, guided walkthroughs, and structured task flows. Experienced users benefit from reduced friction and fewer distractions as they move through complex product data. Administrators gain confidence that processes are being followed consistently, without needing to over-engineer controls.
By making guidance and structure part of the interface itself, the new UI helps organizations reduce errors, improve collaboration, and maintain quality in the face of increasing complexity.
A Future-Ready Foundation for AI-Driven Product Operations
While the new UI delivers immediate usability and efficiency benefits, it also lays the foundation for what’s next.
The redesigned experience is built to support embedded AI agents for tasks such as content generation and translation. It also enables richer collaboration and smarter orchestration of work across teams and systems throughout the product lifecycle.
By modernizing the interaction layer of the platform, Inriver is creating a future-ready environment where innovation can be delivered faster — and where customers can continuously benefit from new capabilities without disruptive change.
Learn More About the New UI
The new Inriver UI is now available to all users as part of the February release. Detailed information on availability, timelines, and opt-in options can be found in our Frequently Asked Questions.
To help teams get started, we’ve also prepared:
- A replay of our recent customer webinar on the new UI
- In-product guided walkthroughs that explain key changes and workflows – you'll see these when you login or activate the new UI
- Updated enablement resources in Community and HowNow, with more to come
Stay Up To Date With Inriver Innovation
We’ll have more updates in our March product release.
You can follow the Monthly Product Announcements section in Community to be the first to hear about what’s new. You can also check our regularly published technical release notes for details on smaller feature updates and fixes.
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